Frequently Asked Questions

1. What is Dollibery?

Dollibery.com is your trusted online destination for trendy, comfortable, and high-quality men’s fashion across the United States. We offer modern apparel designed for style, durability, and everyday confidence.

2. Where are your fulfillment centers located?

All orders are processed and shipped from our U.S. fulfillment center in
City of Industry, ensuring fast and reliable delivery nationwide.

3. Where do you ship?

We currently ship within the United States only. We plan to expand internationally in the future.

4. Are your products comfortable to wear?

Yes. Our clothing is made with high-quality, comfortable materials that provide breathability, flexibility, and all-day comfort.

5. What packaging do you use?

We aim to reduce environmental impact by using recyclable or eco-friendly packaging whenever possible.

6. How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your package in real time.

7. How long does shipping take?

Order Cut-Off Time: 5:00 PM (Eastern Time)
Handling Time: 1–3 business days
Transit Time: 7–12 business days
Shipping Cost: $4.99 Standard Shipping

We partner with trusted carriers such as United States Postal Service, FedEx, and United Parcel Service to ensure reliable delivery.

8. Do you accept returns?

Yes. We offer a 30-Day Return Policy on most unused items. Please visit our Returns & Refund Policy page for full details and instructions.

9. How can I contact your team?

📧 Email: support@dollibery.com
📞 Phone: +1 (315) 202-9675

Head Office
106 Bowery, New York City, NY 10013

Warehouse & Fulfillment Center
17300 Railroad Street, Unit D
City of Industry, CA 91748

You can also use the Contact Us form on our website. We typically respond within 24 hours.